AI Customer Support for Fintech
AI Customer Support for Fintech
Client: Financial Company• 3 months
GPT-powered chatbot with CRM integration for automated customer support
Challenge:
High support load, 70% of standard questions
Solution:
Implemented GPT-powered chatbot with CRM integration
Results:
80% automation of standard requests
90% reduction in response time
$300K savings per year
Technologies Used:
GPT-4LangchainPythonPostgreSQL